Privacy Policy
Roof Savers Cleveland Terms & Conditions
Effective Date: June 2026
These Terms & Conditions govern the use of the Roof Savers Cleveland website and communications provided by Roof Savers Cleveland.
Communications Consent
By providing your contact information to Roof Savers Cleveland, you authorize us to communicate with you regarding estimates, appointments, services, warranties, maintenance programs, promotions, billing matters, financing options, customer support, surveys, and related business activities.
Communications may be delivered by phone call, SMS text message, email, voicemail, or automated systems where permitted by law.
Marketing Communications
Customers may receive promotional messages, special offers, maintenance reminders, referral opportunities, and other marketing communications.
Customers may opt out of marketing text messages at any time by replying STOP.
Message Frequency and Charges
Message frequency varies.
Message and data rates may apply based upon your wireless carrier plan.
Opt-Out Procedure
To stop receiving SMS communications, reply STOP to any text message.
To receive assistance, reply HELP or contact our office directly.
Customer Responsibilities
Customers are responsible for providing accurate contact information and notifying Roof Savers Cleveland of any changes to phone numbers, email addresses, or mailing information. 1
Financing and Third-Party Services
Roof Savers Cleveland may provide access to financing options through third-party providers. Financing approvals, terms, and conditions are determined solely by the financing provider.
Website Information
Information provided on this website is intended for general informational purposes and may change without notice.
Roof Savers Cleveland makes reasonable efforts to maintain accurate information but does not guarantee the completeness or accuracy of all content.
Limitation of Liability
Roof Savers Cleveland shall not be liable for delays, failures, interruptions, or errors in communication services caused by wireless carriers, internet service providers, equipment failures, software issues, force majeure events, or circumstances beyond our reasonable control.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Ohio.
Any disputes arising from these Terms & Conditions shall be resolved in the courts located within the State of Ohio unless otherwise required by law.
Modifications
Roof Savers Cleveland reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this website.
Contact Information
Roof Savers Cleveland
Phone: (440) 728-3628
Website: https://myroofsaverscleveland.com
Roof Savers Cleveland Communications & SMS Policy
Effective Date: June 2026
Roof Savers Cleveland values your privacy and is committed to transparent communication practices. This Communications & SMS Policy explains how we collect consent and communicate with customers and prospective customers through phone calls, text messages, email, and other electronic communications.
Consent to Communications
By submitting your contact information through our website, estimate request forms, service agreements, warranty registrations, customer surveys, social media inquiries, appointment requests, or other communication channels, you expressly consent to receive communications from Roof Savers Cleveland.
Communications may be delivered through:
• Telephone calls
• SMS/Text Messages
• Voicemail
• Automated notifications
• Customer relationship management (CRM) systems
• Other electronic communication methods
Communications may be sent using automated technology where permitted by applicable law. Consent to receive communications is not a condition of purchasing products or services.
Types of Communications
Roof Savers Cleveland may contact you regarding:
• Estimate requests
•. Appointment scheduling and confirmations
• Project status updates
• Service notifications
• Warranty services
• Roof maintenance reminders
• Annual inspection reminders
• Billing and payment notifications
• Financing information requested by the customer
• Customer service inquiries
• Product and service information
• Promotional offers and discounts
• Seasonal marketing campaigns
• Referral programs
• Customer satisfaction surveys
• Review and testimonial requests
• Company announcements and updates
Message Frequency
Communication frequency varies based upon customer interactions, project status, service needs, and marketing preferences.
Message and Data Rates
Message and data rates may apply according to your wireless carrier plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any text message.
Upon opting out, you will receive a confirmation message and will no longer receive SMS communications unless you provide new consent.
You may also request removal from marketing communications by contacting our office directly.
Help Instructions
For assistance, reply HELP to any text message or contact us directly:
Roof Savers Cleveland
Phone: (440) 728-3628
Website: https://myroofsaverscleveland.com
Customer Reviews and Surveys
Following completion of services, customers may receive requests for reviews, feedback, surveys, testimonials, or customer satisfaction information.
Participation is voluntary. 2
Financing Communications
If financing options are requested, Roof Savers Cleveland may communicate information regarding available financing programs and may share necessary information with approved financing providers solely for purposes related to financing qualification and processing.
Call Recording
Telephone calls may be monitored or recorded for quality assurance, training, dispute resolution, and customer service purposes where permitted by law.
Privacy and Data Protection
Roof Savers Cleveland does not sell, rent, or share customer personal information with third parties for marketing purposes.
SMS consent and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information may be shared only with service providers necessary to facilitate communications, payment processing, scheduling, customer support, and business operations.
Policy Updates
Roof Savers Cleveland reserves the right to update this policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
Roof Savers Cleveland
Phone: (440) 728-3628
Website: https://myroofsaverscleveland.com
Areas we serve
Proudly serving 18 communities across the region
- Beachwood
- Brook Park
- Brooklyn
- Cleveland
- Cleveland Heights
- East Cleveland
- Fairview Park
- Garfield Heights
- Lakewood
- Maple Heights
- Parma
- Parma Heights
- Richmond Heights
- Rocky River
- Seven Hills
- Shaker Heights
- South Euclid
- University Heights